Purple Bananas, LLC (hereinafter referred to as “PB”, “we”, or “us”) respects the privacy of its users, both parents and children (hereinafter referred to as “you” or “user”).
I. TYPES OF INFORMATION WE COLLECT
We may collect different categories of information from you, either personal or non-personal information, as defined below and depending on the nature of your interaction with the Application, all as detailed below.
Non-personal information is information that may be made available or gathered through your use of the Application and may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information such as: device brand, screen size, type of operating system, type of device, language preference, the time and date you access our Application, your actions within our Application (e.g., registration, pages viewed, etc.), the URLs from which you were directed to our Application, search queries within our Application, etc., and approximate geo-location (country). To clarify, based on this type of information we are not aware of your identity.
Personal information is individually identifiable information, namely information that identifies an individual or with reasonable effort identifies an individual. Personal information includes information voluntarily provided by you as well as certain identifiers, such as internet protocol (IP) address.
You are not required by law to provide us with certain personal information. You can always refuse to provide certain personal information, however you acknowledge that such refusal may prevent you from engaging in certain activities within the Application.
In the event we combine personal information with non-personal information, the combined information will be treated as personal information for as long as it remains combined.
The table below details the information we collect, why and how we use it:
|Type Of Information||How We Use It|
|To use the application and related activities, you as a parent will be required to sign up for a subscription through your app store account.||We will use this information for the purpose of performing our contract with the parent, and provide access to requested activities within the Application.|
|To create the child(s) profile you as a parent will be requested to provide a nickname for the child||The nickname is to make the experience more personal.|
|If you contact us for support or other inquiries or if you leave a comment through any means of communication available you will be required to provide us with a valid email address and you may provide us with your name.||We will use this information solely for the purpose of responding to your inquiries directly on a one-time basis and providing you with the support you have requested.|
|You will be asked to provide us with a valid email address and subscribe to email notifications. You can unsubscribe at any time by contacting customer support at firstname.lastname@example.org.||We will use the email address in order to send the information related to our Application and to keep you up to date regarding new products, related news, updates, etc.|
|Identifiers||We collect, use and share identifiers solely for the purpose of providing support for the internal operations and/or in compliance with COPPA regulations.|
|Approximate GEO location data.||We will use this information solely to determine the user’s country to provide applicable content.|
|Prior to the Application installation process, you will be requested to provide access permission to your device’s camera, storage, phone use and microphone use.||Access is required to use certain features of the Application such as to enable the child to use the microphone through the Application and to use voice detection feature. WE WILL NOT SAVE NOR COLLECT ANY VOICE RECORDS STORED ON THE DEVICE. [ART1]|
|Prior to the Application installation process, you will be requested to provide permission to access the list of applications installed on your device.||We will use this information solely for the purpose of recommending content you do not already have.|
|Payment details – the use of some features of our Application will require payment.||We do not collect your payment details. Please note that payments for subscriptions are subject to the payment terms and conditions of the third party payment processor or mobile platform from which you make your purchase. PB does not control or manage the payment process. Please review the relevant terms and conditions of the applicable third party payment processor or platform provider before signing up for any subscriptions as they will collect, use and process your information, including payment information, in accordance with their privacy policies.|
|We also collect certain technical non-personal information that relates to your use of the Application, the amount of time you spent viewing certain portions of the Application, etc.||We use this technical non-personal information for the purpose of: (i) our legitimate interests of operating, providing, maintaining, protecting, managing, customizing and improving our Application and the way in which we offer them; (ii) enhancing the experience with the Application; (iii) our legitimate interests of auditing and tracking usage statistics and traffic flow, and detecting fraud security or technical issues in connection with the Application; (iv) perform research, for analytical and statistical purposes, to improve our Application.|
In case we need to collect additional personal information other than the personal information mentioned above, we will send a parent an applicable request and obtain consent prior to the collection, if required under applicable law.
We may use data in an aggregated, non-specific format for analytical purposes. This information is anonymous and will not be linked to any personal information. We may share such statistical information with our partners, without restrictions.
II. HOW WE COLLECT INFORMATION
Depending on the nature of your interaction with the Application, we may collect information as follows: (i) automatically – PB collects information automatically transmitted from the device; (ii) provided by you voluntarily – meaning, if and when you choose to provide us with information such as through a registration process, contact us communications, etc.
III. DISCLOSURE OF INFORMATION
WE DO NOT DISCLOSE, SHARE, SELL, RENT OR OTHERWISE DISTRIBUTE ANY OF YOUR OR YOUR’S CHILD PERSONAL INFORMATION WITH OR TO ANY INDEPENDENT THIRD PARTIES, unless as specified herein:
(a) Authorized Disclosures – we may disclose personal information to third parties when you consent to a particular disclosure. Please note that once we share your information with another third party, that information becomes subject to the other third party’s privacy practices.
(c) Law Enforcement related disclosure – we may be required to share information (including personal information) collected if the information is required by law to prevent, investigate, or take action regarding illegal activities, situations involving potential threats to physical safety, rights, property or of any person, suspected fraud and violations of our terms and agreements and in response to legal process, court orders, subpoenas, or to establish or exercise our legal rights.
(d) Business Partners, Service Providers, Affiliates, and Subcontractors – we may disclose information (including personal information) to our trusted affiliates, personnel, licensors, contractors, service providers, subcontractors and business partners who may use such information to help us provide you with the Application and related features. We authorize these third-party service providers to use personal information only for the purpose of providing the specific services.
(e) Identifiers – we may share identifiers for the purpose of operating our business and providing the Application, meaning to detect fraud, security or technical issues in connection with the Application.
IV. DATA RETENTION
We retain this collected information as long as it remains necessary for the purposes set forth above, all in accordance with applicable laws, or until individuals express a preference to opt-out or delete their personal information. We may, at our sole discretion, delete or amend information from our systems, without notice, once we deem it is no longer needed for such purposes.
V. SURVEYS AND CONTESTS
From time to time we may conduct an e-mail survey or an online contest and collect classical personal information, demographic information, usage information and other materials that you voluntarily submit to us for the purposes of internal analysis, marketing and brand development. Participating in a survey or an online contest is completely voluntary. We will use the information to make our services more appealing to users. Collected information gathered via surveys shall be anonymized and aggregated. We may use your information gathered via contests for the purposes of performing the contest and to contact you as per such contest’s terms and conditions.
VI. PROTECTION OF PERSONAL INFORMATION
VII. THIRD PARTY SITES AND SERVICES
Portions of the Application may involve linking to or using third party services such as various icons, shortcuts, applications or other means of access. Though we make best efforts to review such services and ensure their suitability for children, we have no control over third party services and all use of such services is at your own risk.
We cannot accept responsibility for the privacy practices of any such third party services and we are not responsible for content made available by them. PB does not endorse any third party services and we urge you to exercise caution in using them and to review their privacy practices.
VIII. CALIFORNIA RESIDENTS
If you are a California resident you may be entitled to receive the specific pieces of personal information we hold, to receive a copy of your electronic Personal Information in a readily-usable format, to receive information regarding the categories of Personal Information we collected, and to request that we delete the Personal Information that we have collected from you. Please note that, under certain circumstances, we have the right to impose a small fee for access and disclosure of your personal information where permitted under applicable law, which will be communicated to you.
Certain information may be exempt from such requests under California law. For example, we may retain certain information for legal compliance and to secure our Services.
If you are a California resident seeking to exercise your CCPA rights, please email us at email@example.com.
IX. ACCOUNT CANCELLATION, REACTIVATION, DELETION
Upon Account cancellation, de-identified user information may nonetheless persist internally in our archive files or similar databases, and may still be used, on a de-identified basis, for our internal support, administrative, and record-keeping purposes including, but not limited to, allowing us to improve the Services and other services we provide through research, evaluation, and analytics as permissible by applicable law.
X. QUESTIONS OR COMPLAINTS
You can direct any questions or complaints about the use or disclosure of your personal information to us at firstname.lastname@example.org. We will investigate and attempt to resolve any complaints or disputes regarding the use or disclosure of personal information within 45 days of receiving your complaint.
XII. CONTACT US
PURPLE BANANAS, LLC LAST UPDATE AUGUST 2021